You Get What You Pay For
That addage still holds true today. Cheaper is not always better. In fact, sometimes it can wind up costing you more. At first glance, a lesser priced heating oil delivery service might seem the best choice, but at what cost? Lowest price does not matter if you are stranded in single-digit weather and your cheaper delivery company does not make after hour deliveries. Maybe your furnace has kicked the bed? If your dicount provider does not have trained technicians available to service heating units 24/7, that can be problematic as well.
Here are some things to consider when choosing the right heating oil delivery company for you:
- 24/7 service
- Automatic or “will call” delivery service
- Flexible payment plans
- Oil always available on demand
- Qualified technicians for service
- Service plans
Service Plans Are A Must
A heating oil company that is worth choosing will offer service contracts that are flexible. If you have a newer furnace and oil storage containers, you may not require a service contract that includes replacement parts. (Newer models are typically covered under a warranty). If you have older devices, you may want to consider a service contract that covers replacement parts.
Here are some things to look for in a heating oil contract:
- Preventive maintenance in the form of an annual inspection and tune-up.
- Parts replacement for company customers.
- Boiler (or Furnace) maintenance includes component cleaning and adjustment of your type of heating unit. If you need to replace your furnace, it normally requires a separate addendum specifying applicable extra charges or deductibles, just like an auto or home insurance policy.
- Some service plan options that cover important boiler or furnace components, like burner controls and accessories, adjustment or replacement of nozzles or additional burner components and/or associated electronics.
- Service plan exclusions.
- Your service plan should also list all the system parts eligible for repair or replacement per the contract price and language.
There may be some other discrepencies in service contracts. Geographic location and flooding are covered in some parts of the country. This may or may not include your home. Some homes have different heating zones and may require additional cost for coverage of all zones.